To manage your subscription, simply log in to the Numerade account that you created a subscription with. Click the “profile” icon on the top right, and select “Billing.” Click “Cancel” and proceed through the steps to cancel your subscription (or just click on https://www.numerade.com/payments/billing/).
If you are having trouble for any reason, you can also submit a support request for assistance with canceling. Visit https://www.numerade.com/help/ and contact us, or email us at support@numerade.com.
Our Student Success team will receive your inquiry and get back to you within 24 hours.
*IMPORTANT
If you are an iOS or Android app user, you will need to cancel directly within both ecosystems. Here are step by step instructions for each platform:
App Store Link: https://support.apple.com/en-us/HT202039
Google Play Link: https://support.google.com/googleplay/answer/7018481